Voices: Rick Taylor EVP Strategic Development, Sentrics

This article is sponsored by Sentrics. In this Voices interview, Senior Housing News sits down with Sentrics EVP of Strategic Development Rick Taylor to learn which technology changes of 2020 he thinks will last into 2021 and beyond, how operators are using real-time location systems for contact tracing and why geofencing is becoming an invaluable tool during COVID-19.

You’ve worked in senior living for 25 years now. How has the industry changed?

Rick Taylor: This industry has changed so much in the last 25 years, yet it’s amazing to see how much changed in the last year alone. Because of COVID, communities all over the country updated their operations and technology to keep residents safe, while also rethinking their engagement strategies to connect with residents wherever they were. While we have seen minor changes all along the way, the industry took monumental strides in 2020 because it had no other choice. The long-term effect of those changes is the ability to provide better care and outcomes for the residents and staff within senior living.